Terms & conditions

You must be at least 18 years old, or have the consent of a parent or guardian, to use Mealopia. You agree to provide accurate information and to keep your account credentials secure.

When you place an order, you enter into a transaction for the items selected. Prices, availability and delivery fees are shown in the app before you confirm your order.

Mealopia currently supports Cash on Delivery. You are responsible for paying the total shown at checkout upon delivery.

We aim to deliver your order promptly, but delivery times are estimates and may vary due to factors outside our control, such as traffic or weather.

Please ensure the delivery address and contact details you provide are accurate so your order can reach you.

Cancellation and refund eligibility depends on the status of your order and the relevant restaurant’s policies. Where applicable, our support team will help resolve issues fairly.

You agree not to misuse the platform, interfere with its operation, or use it for any unlawful purpose. We may suspend or terminate accounts that violate these terms.

Mealopia is provided on an "as is" basis. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the platform.

We may update these Terms from time to time. Continued use of Mealopia after changes take effect constitutes acceptance of the updated terms.