Privacy policy

We collect information you provide directly, such as your name, contact number, email address and delivery address when you create an account or place an order.

We also collect certain information automatically, including device information and approximate location (with your permission) to help match you with nearby restaurants and riders.

We use your information to process and deliver your orders, provide customer support, keep your account secure, and improve the Mealopia experience.

We may send you service-related communications and, where you have opted in, promotional updates. You can opt out of marketing messages at any time.

To fulfil your orders, we share limited information with the restaurants preparing your food and the riders delivering it. We do not sell your personal information.

We may share information with service providers who help us operate the platform, and where required by law.

We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.

You may access, correct or request deletion of your personal information, subject to applicable law. To make a request, contact us using the details on our Contact page.

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website. Continued use of Mealopia after changes take effect constitutes acceptance of the updated policy.